Shipping policy

SHIPPING POLICY

Last updated: March 2026

At CheekyKart, we aim to deliver your clever solutions quickly and safely. This Shipping Policy explains how your order will be processed and delivered within South Africa and internationally.

ORDER PROCESSING

• Orders are typically processed within 1–3 business days (Monday to Friday, excluding public holidays).  
• Once your order is processed, you will receive a shipping confirmation with tracking details.

DELIVERY ESTIMATES

• Standard delivery within South Africa usually takes 7–14 business days, depending on your location.  
• International shipping is available. Delivery times vary depending on customs, local carriers, and other external factors.  

POTENTIAL DELAYS

While we strive for timely delivery, unforeseen delays can occur due to:  
• Courier service disruptions (including The Courier Guy, PostNet, DHL, or other carriers) 
• Customs inspections for international orders  
• Weather or other external factors  

We will do our best to **keep you updated** on your order’s progress and provide tracking information whenever possible.

SHIPPING COSTS

• Shipping costs are calculated at checkout and may vary by location and shipping method.  
• CheekyKart is not responsible for additional fees imposed by customs or local authorities for international shipments.

ORDER TRACKING

• You can track your order using the tracking number provided in your shipping confirmation email.  
• If you have questions about your shipment, please contact us through our Contact page.

LOST OR DAMAGED PACKAGES

• If your package is lost or arrives damaged, please contact us within 7 days of delivery with relevant details and photos.  
• We will investigate and work with the courier to resolve the issue, including arranging a replacement or refund when appropriate.

CONTACT

For any questions regarding shipping, delays, or tracking, please reach out via our Contact page. We are committed to keeping you informed at every step.